|
What is a default shipping address?
You may have specified more than one shipping address in your account information.
The default shipping address is the address to which your order will be shipped
unless you select another shipping address for this order. If
you need to Drop-Ship products, please consult your Sales Representative
for creation of an additional, separate Drop-Ship account.
What is a default credit card?
You may have specified more than one credit card in your account information. The
default creditcard is the card that will be charged with the value of your order
unless you select another creditcard to be charged for this order.
Can I have more than one billing address?
No. You cannot have more than one billing address. But you can change your billing
address by editing it.
Can I have more than one shipping
address?
Yes. You can specify as many shipping addresses as you have Tax licenses.
If you need to Drop-Ship products, please consult your Sales Representative
for creation of an additional, separate Drop-Ship account.
How can I add a shipping address to my
address list?
To add a shipping address, or If you need to Drop-Ship products,
please consult your Sales Representative for creation of an additional, separate
Drop-Ship account.
Can I delete an address from my address list?
No. You cannot delete any address but you could change it by editing it.
How do I make changes to an address in my
list?
To edit an address, please consult your Sales Representative.
How do I check the status of my order?
To check the status of an order, click on the Order Tracking button. If you know
your order number, enter it and click on the View Order button. If you do not know
your order number, click on the Order Summary button; all the orders you have placed
with us (both through the web and through other means) are listed. Click on the
order number whose status you want to check. The order details are displayed along
with the tracking numbers for the shipments made.
How do I cancel an order?
To cancel an order, you must contact our Sales Representatives by speaking with
them directly via telephone. We will do our best to honor requests prior to shipment.
What are the benefits of registration?
As a registered customer, you become entitled to special discount schemes and promotional
pricing offers. These schemes would become available to you not only on orders you
place at our web store but also to orders through other channels.
I already have an account with you. Do I
need to register myself again on your web store?
No. If you already have an account with us, contact your Sales Representative, by
e-mail or telephone. They will give you your login name and password. You can login
and then change your password.
Can I place an order without registering my
account?
Before you place an order with us, you must register with us. We understand how
valuable your time is and our registration has been designed to take up not more
than a few minutes of your time. Once you have registered with us, you need not
give your address and credit card details on future visits to our shop. This will
save you the trouble of entering this information on every purchase you make from
us.
How can I place an order without using
my credit card?
The other payment options available to you are based upon your credit application,
and are subject to change at any time. If you need any help, please contact our
Credit Manager, Terry Usrey at Terry@2buypcs.com,
or call Toll Free at +1-866-294-0075.
What should I do if I forget my password?
If you forget your password, click on the Forgot Password link in the Account login
page. Your password will be mailed to the e-mail address that you have given as
part of your account information.
Availability And Shipping This is
one of the Very Best reasons to use on-line ordering! PCS uses Real-Time Stock reporting,
so what you see is what you get! When your order is processed, the inventory is
Reserved for your order, on a first-come, first-served basis!
Pricing And Discount Volume Pricing & additional
volume Discounts are qualified by your Sales Representative on a case-by-case basis.
Discount pricing can be established on an account-wide basis, or on an item basis.
Once your account price level has been qualified for any item, that pricing is valid
for a qualified period of time, and reverts to standard pricing thereafter.
Payment Options
You may pay for your purchase either through credit cards or using your pre-approved
credit terms. Please contact our Credit Manager, Terry Usrey at
Terry@2buypcs.com, or call Toll Free at +1-866-294-0075.
Our Returns Policy
Our returns policy is specified in the Terms of Sale, and at
this link
Tracking your order
Click on the Order Tracking button. If you know your order number, enter it
and click on the View Order button. If you do not know your order number, click
on the Order Summary button. All the orders you have placed with us (both through
the web and through other means) are listed. Click on the order number whose status
you want to check. The order details are displayed along with the tracking numbers
for the shipments made. To track the shipment, you must go to the web site of the
shipping carrier
|
|